The operating concession for the Ronquières site, which expires in 2022, has not been renewed. The site is therefore currently closed and inaccessible to the public.

Pets are not allowed in the buildings of our tourist sites or on board our boats.

However, there's nothing to stop you accompanying them on the towpath, as long as you behave responsibly when your four-legged friend needs to relieve himself, by bringing plastic bags with you.

Unfortunately, our boat activities are not accessible to visitors in wheelchairs, except for a 9-person electric boat that can accommodate one wheelchair on board.

This decision, which is in no way discriminatory, is in line with our desire to offer our visitors the best possible service in terms of comfort and accessibility.

All our tourist sites and boats are equipped with baby changing facilities.

This is not compulsory, but we strongly recommend it. It avoids unpleasant surprises on the day of your visit and the risk of not being able to board the boat for lack of space.

Reservations can be made directly online.

Groups are asked to book at least 15 days in advance with the reservations department on +32 78 05 90 59 or by e-mail at info@voiesdeau.hainaut.be.

You must come in a group of at least 20 people.

We only accept payment by credit card. Cheques are not accepted.

Please note that our boats and cafeterias are not equipped with bank terminals. Please bring cash and change to pay for your drinks at the electrical machines.

Except in the event of exceptionally bad weather or technical problems beyond our control, our boat excursions will be maintained.

Remember to bring rainwear and suitable footwear in case of bad weather.

With the exception of the restaurant La Cantine des Italiens, located near hydraulic elevator no. 1, our tourist sites along the river and our boats are not equipped to prepare and serve hot meals.

Each of our tourist sites has a large free parking lot, with PRM parking spaces at the entrance.

However, the machine room of hydraulic elevator no. 3 has no parking space: we recommend that you park your car in the parking lot (also free of charge) located 150 meters under the N55 bridge (Rue sous le Bois, 7110 Strépy-Bracquegnies).

Yes

The trip includes the crossing of a century-old hydraulic elevator (a UNESCO World Heritage Site), a lock and several movable bridges, and is accompanied by a guide. A visit to an engine room completes the cruise. The outward or return journey is made by tourist train.

The classic excursion lasts 2h30, the cruise itself 1h30.

No, you can call our reservation service with complete peace of mind.

Yes, in 2024, we're offering the chance to ride Europe's largest boat elevator one Sunday a month. Dates can be found on the activity page.